A Maui Motorhome is an exciting and convenient way to discover New Zealand. Choose from Maui's large fleet of 2 - 6 berth Motorhomes to tour at your own pace and on your own itinerary. With their unbeatable service including free unlimited kilometres, 24-hour on-road assistance, and complimentary travel wallet filled with a road map, discounts and Campground Guides, you'll be free to relax and unwind.
Maui even offers complimentary transfers between the airport and our branches in Auckland, Christchurch and Queenstown on the day you pick-up your vehicle and again when you return it.
There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.
Maui Motorhomes NZ insurance FOR YOUR PROTECTION – VEHICLE LIABILITY#
New Zealand legislation provides limited coverage for personal injury. maui does not accept any liability for personal injuries sustained during the rental and recommend the hirer does not leave valuables in the vehicle and that they have personal travel insurance to cover for the loss/damage of personal belongings. maui strongly recommends that all people travelling in New Zealand take out personal travel insurance. In addition to these costs, an administration fee of NZ$60 may apply, per claim.
# In the USA a liability is referred to as the “deductible”.
All vehicles are insured for damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first NZ$7,500 (“the liability”) of the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident (does not include single vehicle roll over), windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs.
The liability is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. maui reserves the right to charge the hirer for any vehicle damage including Third Party property damage not reported on return of the vehicle. The liability will be refunded if maui is successful in recovering the cost of the damages from the Third Party. Please note that Third Party claims can take months to resolve.
The liability applies in respect of each claim, not rental.
Please see the ‘exclusions’ section below, whereby all liability cover will be made void.
This NZ$7,500 liability can be reduced, in most circumstances, by the purchase of Liability Reduction (note Liability Reduction is included in the maui Premium Package).
Liability Reduction
Cost per day Liability reduced to
NZ$45 (max charge NZ$2,250) Nil
With Liability Reduction, the hirer will not have to pay any liability at all for any damage to the vehicle or property of a Third Party with the exception of the ‘exclusions’. This cover includes unlimited tyre and windscreen cover for accidental damage.
Note: Liability Reduction is included in the maui Premium Package
Please see the ‘exclusions’ section below, whereby all liability cover will be made void.
Additional Protection Coverage
Vehicle Cost
All NZ$99 per rental
Where the hirer purchases Additional Protection Coverage the cost of damage resulting from a single vehicle roll over will be covered.
Additional Protection Coverage can only be purchased in conjunction with Liability Reduction or the maui Premium Package.
Please see the ‘exclusions’ section below, whereby all liability cover will be made void.
MAUI STRONGLY RECOMMENDS OUR CUSTOMERS TAKE THE MAUI PREMIUM PACKAGE WITH ADDITIONAL PROTECTION COVERAGE FOR TRAVEL WITH PEACE OF MIND.
EXCLUSIONS:
All liability cover will be made void if any of the following ‘Exclusions’ are breached:
1. Overhead and underbody damage to the vehicle - except where Liability Reduction or the maui Premium Package has been purchased (does not cover single vehicle roll over).
2. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
3. Any water related damage which includes, but is not limited to:
a) any vehicle submersion
b) creek or river crossing
c) driving through flooded areas
d) beach driving
4. Personal belongings. maui recommends the hirer does not leave valuables in the vehicle and that they have travel insurance to cover for the loss/damage of personal belongings.
5. Any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle).
6. A single vehicle roll over occurs except where Additional Protection Coverage has been purchased.
7. Damage caused to the vehicle by snow chains.
8. Any damage caused while driving under the influence of alcohol or drugs.
9. The Customer will be liable for any costs associated with the incorrect use of fuel or the use of Bio-Diesel which should not be used (fuel being diesel or petrol), or water or other contamination of fuel.
10. The cost to retrieve or recover a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in anyway and/or has been abandoned.
11. The cost to replace keys, which have been lost or retrieval of keys, which have been locked in a vehicle.
12. The vehicle rented may only be used to carry the maximum number of passengers as dictated by the vehicle type. If more passengers are carried than what is allowed maui does not accept any liability.
13. Drivers not identified on the rental agreement and/or drivers that have a licence that has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.
VEHICLE SECURITY DEPOSIT
Upon vehicle collection, a vehicle security deposit is required. The amount is determined by the Liability Reduction Option selected. The vehicle security deposit is applicable regardless if the hirer has purchased private travel insurance.
For security purposes, only a credit card can be used to provide a vehicle security deposit. The credit card holder must be present and able to sign for the vehicle security deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle. Any type of pre-paid travel card is not acceptable as a means to provide a vehicle security deposit. Visa and MasterCard debit cards are acceptable provided the card is being used as a credit card.
Debited vehicle security deposits are subject to a 2% credit card administration fee in addition to the vehicle security deposit amount when the credit card used is either a Visa or MasterCard and 4.5%, when the credit card used is an American Express.
If you do not take a Liability Reduction Option, the vehicle security deposit is NZ$7,500 payable by credit card.
The NZ$7,500 is debited to the hirer’s credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer’s daily withdrawal allowance.
If Liability Reduction is nominated or the package booked is the maui Premium Package the vehicle security deposit is NZ$220.
The NZ$220 is taken as an imprint to the hirer’s credit card when the vehicle is collected. An imprint simply records a figure against the hirer’s credit card of NZ$220 that maui can then debit if required.
The vehicle security deposit is fully refundable, including the credit card surcharge if the card used to provide the vehicle security deposit is a Visa or MasterCard, provided the vehicle is returned on time, to the correct location, undamaged, in a clean condition and with full fuel tanks (fuel being petrol or diesel) and gas bottle. Except where the customer has purchased PGO (PGO is included in the maui Premium Package) and/or Pre Purchase Fuel (PPF), failure to return the vehicle with full petrol or diesel tanks and/or a full LPG bottle will result in refill charges, which will be advised upon return of the vehicle.
maui reserves the right to retain a NZ$220 cleaning fee if the vehicle is not returned in a clean condition. This includes smoking related cleaning, as smoking is not permitted in the vehicle. The toilet and wastewater tank must be emptied prior to the return of the vehicle, or an additional NZ$125 soiling fee will be retained.
FOR SECURITY PURPOSES, ONLY THE HIRERS CREDIT CARD CAN BE USED FOR VEHICLE SECURITY DEPOSITS. |
